Outer Box condition not proper

Features:

• Wooden Doctor Kit: This doctor role play set includes a total of 36 pieces, providing children with a wide range of medical accessories to play with.
• Pretend Play Medical Kit: The kit is designed for pretend play, allowing kids to engage in imaginative and creative play as doctors or medical professionals. It encourages them to use their imagination and explore different roles and scenarios.
• High-Quality Wooden Construction: The doctor kit is made of high-quality wood, ensuring durability and longevity. It is sturdy and built to withstand rough play, making it suitable for active children.
• Realistic Ambulance Design: The kit features an ambulance with realistic details, adding an exciting element to the play experience. Children can use the ambulance to transport their "patients" and enhance the pretend play scenario.
• Educational and Skill Development: Playing with this doctor kit can help children develop various skills and knowledge. It can enhance their social and communication skills as they engage in role-playing with others. It also introduces them to medical concepts and encourages empathy and caregiving behavior.
• Versatile Play Options: The kit offers a wide range of medical accessories, such as a stethoscope, syringe, thermometer, bandages, and more. This variety allows children to explore different medical scenarios and learn about different tools and their functions.
• Gender-Inclusive Design: The doctor kit is designed for both boys and girls, promoting inclusivity and ensuring that all children can enjoy the role-playing experience. It encourages cooperation and interaction between children of different genders.
• Safe and Non-Toxic: The wooden doctor kit is made from child-safe materials, free from harmful chemicals. It meets safety standards and ensures that children can play with it safely.
• Encourages Empathy and Caregiving: Role-playing as a doctor or medical professional can teach children about empathy, compassion, and the importance of caring for others. It allows them to step into the shoes of healthcare providers and understand the value of helping and comforting those in need.
• Package Size: 30x19x16cm
• Teddy Bear not included

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Return and Exchange Policy:- 

Cots and Cuddles follows a friendly policy to ensure your shopping experience as fuss-free and enjoyable as much as possible. we are always with you before, and after your purchase. Please read through the following terms and conditions prior to making a purchase.

Order Cancellation:

• Cancellation of Order is done only if the product is not dispatched. Kindly mail us at cotsandcuddles8@gmail.com for cancellation. For cancelled orders, store credit is provided which can be used for future purchases.

Transit Damage:

• There are very rare chances that the product might get damage in transit but if the order is received damaged, pls follow below instructions:
  
  
• Opening Video is Must - Pls record opening video of the Parcel and show the item clearly and if found damaged we will replace it immediately. Without an opening video we will be unable to assist you in any kind of issue situation. Kindly mail at cotsandcuddles8@gmail.com with opening video attached.

Exchange:

• Exchange if any, is provided within same product. Customer will be issued a credit note, in case the desired the product is not in stock.
  
  
• Exchange is allowed once per order.
  
  
• Any customised product, which is made as per customers instructions are not eligible for exchanges, we request you to be careful while ordering for name customised product.
  
  
• Exchange is not accepted if customer does not like the product or color of the product. We try to source best quality product and all product details are mentioned in the product description. We would request you to please read all details before placing the order.
  
  
• All sale, discounted, brought with a coupon and gift voucher purchases are non-exchangeable.
  
  
• Only products which are unused, undamaged with all its labels and tags completely intact, in original packaging are eligible for exchange.
  
  
• If customer has any size issue with the product delivered then he/she needs to mail us at cotsandcuddles8@gmail.com within 48 hours from the date of delivery. We request you to kindly check size of the product before ordering. Sizes are mentioned in description of Products.

• The actual video of the product with repackaging showing items is to be shared. Minimal To and Fro shipping in such cases will be extra depending on parcel size.

• In few cases, for some pin codes, If there is no reverse product pickup facility by the courier provider for a location. customers are requested to send product yourself.
  
  
• If customer does not handover the product within 5-7 business days from the date of the return / exchange request being raised, the request will be cancelled from our end. 

Return/Refund:

• Refunds (if any) once processed will be credited in 4-6 working days in the same payment mode depending on bank timeline.

Process of Exchange:-

Please mail us at: cotsandcuddles8@gmail.com  

Subject of mail: Exchange with Order id number

We will get back to you within 24-48 hours.

For any Support

WhatsApp Us : +91 7045715842 (Working 10 am -7 pm except holidays, we try our best to reply asap)

DM on Instagram : www.instagram.com/cotsandcuddles_  (Working 10 am -7 pm except holidays, we try our best to reply asap)

Call us : +91 7045715842 (pls avoid WhatsApp call. Working 10 am -7 pm except holidays, if unanswered, we will definitely call back)