Features:

1. Cute Girl Face Design: The hot water bag comes with an adorable girl face design on its woolen outer cover. The design adds a touch of charm and cuteness to the product.

2. Soft Woolen Outer Cover: The hot water bag is wrapped in a soft, cozy woolen outer cover. The wool provides insulation, keeping the hot water inside warm for longer periods.

3. High-Quality Materials: The outer cover and the hot water bag itself are made from high-quality materials, ensuring durability and longevity.

4. Safe and Reliable: The hot water bag is designed to be safe and reliable for use.

5. Comforting Heat Therapy: The hot water bag can provide soothing heat therapy for various purposes, such as relieving muscle aches, menstrual cramps, or simply providing warmth on cold days.

6. Portable and Easy to Use: The compact size of the hot water bag makes it portable and convenient to carry around. It is easy to fill with hot water and comes with clear instructions for use.

7. Gift-Worthy: With its cute girl face design and cozy woolen cover, the hot water bag makes for an excellent gift choice. It is a practical and thoughtful present that can bring comfort and joy to the recipient.

8. Washable Cover: The woolen outer cover of the hot water bag is washable, making it easy to clean and maintain its cleanliness.

9. Suitable for All Ages: The hot water bag with a cute girl face design is suitable for people of all ages. It can be used by children and teenagers and the elderly alike, providing comfort and warmth for everyone.

Return and Exchange Policy:- 

Cots and Cuddles follows a friendly policy to ensure your shopping experience as fuss-free and enjoyable as much as possible. we are always with you before, and after your purchase. Please read through the following terms and conditions prior to making a purchase.

Order Cancellation:

• Cancellation of Order is done only if the product is not dispatched. Kindly mail us at cotsandcuddles8@gmail.com for cancellation. For cancelled orders, store credit is provided which can be used for future purchases.

Transit Damage:

• There are very rare chances that the product might get damage in transit but if the order is received damaged, pls follow below instructions:
  
  
• Opening Video is Must - Pls record opening video of the Parcel and show the item clearly and if found damaged we will replace it immediately. Without an opening video we will be unable to assist you in any kind of issue situation. Kindly mail at cotsandcuddles8@gmail.com with opening video attached.

Exchange:

• Exchange if any, is provided within same product. Customer will be issued a credit note, in case the desired the product is not in stock.
  
  
• Exchange is allowed once per order.
  
  
• Any customised product, which is made as per customers instructions are not eligible for exchanges, we request you to be careful while ordering for name customised product.
  
  
• Exchange is not accepted if customer does not like the product or color of the product. We try to source best quality product and all product details are mentioned in the product description. We would request you to please read all details before placing the order.
  
  
• All sale, discounted, brought with a coupon and gift voucher purchases are non-exchangeable.
  
  
• Only products which are unused, undamaged with all its labels and tags completely intact, in original packaging are eligible for exchange.
  
  
• If customer has any size issue with the product delivered then he/she needs to mail us at cotsandcuddles8@gmail.com within 48 hours from the date of delivery. We request you to kindly check size of the product before ordering. Sizes are mentioned in description of Products.

• The actual video of the product with repackaging showing items is to be shared. Minimal To and Fro shipping in such cases will be extra depending on parcel size.

• In few cases, for some pin codes, If there is no reverse product pickup facility by the courier provider for a location. customers are requested to send product yourself.
  
  
• If customer does not handover the product within 5-7 business days from the date of the return / exchange request being raised, the request will be cancelled from our end. 

Return/Refund:

• Refunds (if any) once processed will be credited in 4-6 working days in the same payment mode depending on bank timeline.

Process of Exchange:-

Please mail us at: cotsandcuddles8@gmail.com  

Subject of mail: Exchange with Order id number

We will get back to you within 24-48 hours.

For any Support

WhatsApp Us : +91 7045715842 (Working 10 am -7 pm except holidays, we try our best to reply asap)

DM on Instagram : www.instagram.com/cotsandcuddles_  (Working 10 am -7 pm except holidays, we try our best to reply asap)

Call us : +91 7045715842 (pls avoid WhatsApp call. Working 10 am -7 pm except holidays, if unanswered, we will definitely call back)